guarantee or not ?

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Total Posts: 23

Joined 2009-06-01

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Yesterday mine OR Rise 12m from 2009 explodes in the air.
It seemed that the bladder explodes at the attachment and with the power also the canopy burst.
I have contacted Stormchaser (Holland) but the say it is no guarantee because the kite is 2 years old.
But mine opinion is that this may not happen. Special with a bomb proof build kite. Correct me if i am wrong ??
See the pictures and judge !

Stormchaser did me a offer to buy a bladder verry cheap.

Image Attachments

Kite 001.jpg

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Total Posts: 23

Joined 2009-06-01

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Here some more foto’s.

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Kite stuk 002.jpg
Kite stuk 005.jpg

Total Posts: 573

Joined 2006-10-06

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Tigger

The kites’ around 2 years old. These things can (and do) happen from time to time with ANY brand and cannot be blamed on an individual company or kite. Repairs can be relatively inexpensive. You will need to get hold of a new bladder judging by the hole in the one pictured.

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andy

Dorset UK


Total Posts: 152

Joined 2007-06-26

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Its always a bitch if your kite explode in mid air
Ocean Rodeo has a good reputation with warrranty issue’s
but they have to draw a line some where.
if you extend the warranty, the price will go up big time
these things happen even if you take very good care of your stuff, as i sad its a same but even bomb proof kites
will go after some time yours went to quick.
We love to have you riding with our gear, and i know you love your kites hopefully this doens’t change your mind about OR


Cheers Barry (stormchaser)

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on fire


Total Posts: 26

Joined 2009-10-23

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Mooi gesproken Bar
(de Razortjes zijn super trouwens !)
gr. Jaap


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Total Posts: 23

Joined 2009-06-01

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Oke Thanks Guys.

Shit happens sometime, unfortunaly it was this time mine time.  vampire
Have to say its the first time in 10 years kiting. wink
Wouter thanks for the bladder.
I brought the kite to a lokal kiterepair she thinks it wil kost me abaut 100 euro so that is cheap.  grin


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Total Posts: 1247

Joined 2006-01-10

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Tigger, sorry to see this but am glad that there has been some resolution for you. Be sure to talk to Barry and Wouter again when you are replacing the kite, I am sure we can collectively help get you onto a newer kite with a bit of a discount to help offset this repair bill.

John Z

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John A. Zimmerman
Sales & Marketing Manager
Ocean Rodeo Sports Inc
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Ocean Rodeo Performance Over Hype!