recently had a small problem with my ONE (06) it inverted flew inside out and crashed popping the LE i got onto PKS and OR and they kindly replaced my kite at no ectra cost. so ould like to publicly say Thank you to both OR and PKS. here is a vid of me enjoying the new ONE :d
Thanks Ben Marshall
OR prides itself on customer service. The damage that occured was not consistant with what we would expect of a new kite and as such it was replaced. We are stoked on the growth of the popularity of gear and are delighted to have riders like yourself using our gear the world over.
Built tough is supposed to mean something!
John Z - OR